You’re the Owner — where to begin
You created the business, so EcommOS made you the Owner automatically. You’re the only one — there’s exactly one Owner per business, and the role can’t be removed or reassigned by mistake.What you can do
Everything. Owner is the only role with no locked doors:- Run daily operations — orders, deliveries, inventory, staff, finance.
- Manage billing and transfer ownership to someone else.
- Delete the business, if it ever comes to that.
- Assign any role to any staff member, including General Manager.
Where to begin
You’re setting up the business itself, not just working inside it. Follow the full setup path in order:- Create your account and workspace
- Starter setup checklist
- Add your first product
- Create your first sales form
- Add staff and set roles — this is where you’ll hand off day-to-day work to a General Manager, Sales manager, or specialist roles once you’re ready.
- Create or receive your first order
What to hand off, and to whom
You don’t have to run every part of the business yourself. Once you’re comfortable with the basics, consider:- A General Manager if you want someone running daily operations with the same reach as you, minus billing and the ability to delete the business.
- A Sales manager if you have a team of reps working the order queue.
- A Logistics manager if delivery agents and dispatch need dedicated attention.
- An Inventory manager if stock and waybills need a dedicated owner.
- An Accountant if you want someone handling Cashflow and Remittance without seeing customer orders at all.