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Add your first product

A product is the foundation of every order. Forms, offers, stock, and order routing all hang off the product record.

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Create the product

  1. Go to Products.
  2. Click Add product.
  3. Choose Single (a normal product) — if you want to bundle several products into one deal, see Bundle products with combos instead.
  4. Enter:
    • Product name (unique per org)
    • Default price
    • Optional description
  5. Save.
EcommOS generates a short code for the product automatically. The short code is unique per org and is used in order numbering.

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Add an offer

An offer is what the customer actually picks on a form — the price and quantity choice. A product can have several.
  1. Open the product.
  2. Add an offer with:
    • Customer-facing label (for example, “1 unit”, “Bulk pack”, “Buy 2 get 1”)
    • Amount and currency
    • Default quantity
    • Sort order
    • Active/inactive state
  3. Save.
Keep your first offer simple. Add more after your first live order so you can learn what customers actually pick.

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(Optional) Add inventory components

Offers can map to one or more inventory products and quantities. This lets the commercial offer differ from the physical stock that gets decremented on delivery. Example: you sell a “Starter Bundle” offer that consumes 2 units of Product A and 1 unit of Product B from stock when delivered. For your first product, skip this. Come back when you start bundling.

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Add opening stock

If you already have units on hand, receive stock into your store location:
  1. Open Inventory.
  2. Receive stock into your store.
  3. Confirm the movement is recorded.
Stock can later be transferred to delivery agents through waybills. See Manage stock and waybills.

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Verify

You should now have:
  • At least 1 product
  • At least 1 active offer
  • Optional opening stock at your store

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What’s next