> ## Documentation Index
> Fetch the complete documentation index at: https://ecommos.co/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# EcommOS Merchant Documentation

> Merchant onboarding and first-run guides for running your EcommOS store.

# Welcome to EcommOS Merchant Documentation

EcommOS is a mobile-first operations system for pay-on-delivery commerce teams in Africa. You capture orders through sales forms, work them through your sales reps, dispatch them through delivery agents, and reconcile cash through remittance — all from one workspace.

## Start here

1. [Create your account and workspace](/docs/getting-started/create-account)
2. [Starter setup checklist](/docs/getting-started/starter-setup)
3. [Add your first product](/docs/getting-started/first-product)
4. [Create your first sales form](/docs/getting-started/first-form)
5. [Create or receive your first order](/docs/getting-started/first-order)
6. [Understand the order lifecycle](/docs/getting-started/order-lifecycle)

## New to EcommOS? Find your role

* [Owner](/docs/roles/owner)
* [General Manager](/docs/roles/general-manager)
* [Sales manager](/docs/roles/sales-manager)
* [Sales rep](/docs/roles/sales-rep)
* [Logistics manager](/docs/roles/logistics-manager)
* [Inventory manager](/docs/roles/inventory-manager)
* [Accountant](/docs/roles/accountant)

## Day-to-day operations

* [Read your dashboard](/docs/operations/dashboard)
* [Add staff and set roles](/docs/operations/staff-onboarding)
* [Work the order queue](/docs/operations/order-queue)
* [Hand off confirmed orders to deliveries](/docs/operations/deliveries)
* [Manage delivery agents](/docs/operations/delivery-agents)
* [Manage stock and waybills](/docs/operations/inventory-basics)
* [Bundle products with combos](/docs/operations/combo-products)
* [Connect other systems with Channels](/docs/operations/channels)
* [Track alerts and notifications](/docs/operations/notifications-and-queue)

## Money

* [Track income and expenses with Cashflow](/docs/finance/cashflow)
* [Track what delivery agents owe you](/docs/finance/remittance)

## Quick lookup

* [FAQ](/docs/faq)

## What EcommOS is built for

* **POD discipline.** No delivery before confirmation. No remittance before delivery. No dispatch without a delivery agent and a stock check.
* **Mobile-first queues.** Sales reps work from their phone. Managers get desktop density when they need it.
* **Stock truth.** Inventory decrements only from the location that actually delivered the order.
* **Money truth.** Remitted orders create real Cashflow revenue — never double-counted.
* **Tenant isolation.** Every record belongs to your organization. No cross-tenant leakage.